Outstsnding in every way, friendly, timely, couteous, professional, timely etc. I love Yale Medical and feel bad that a few people apparently did not have the great service I have experienced fronthe last 10 years.

Front office staff is incompetent. Doctor was very nice. Front office staff is incompetent. Doctor was very nice. I had to get lab work done before a new patient appointment. I had to wait 45 minutes because I was five minutes late to the appointment for them to give me an injection? I understand if you’re late you might have to wait longer, but I literally just needed an injection that took less than a minute. The lab work was done sent incorrectly, and I had to go back the following to have it done correctly. Make sure I was on time that time. Then they could not schedule my new patient, whatever I get a doctors offices sometimes have to book far out. I was fine waiting. However, I called the week before my room and they had told me they canceled it because the lab work did not warrant results that are needed for. Getting a hold of them was a struggle in itself. Are you there was on hold for too long and had to hang up because I wasn’t able to stay on hold at work, or I would be too late in the afternoon in the office will be closed. They didn’t have their office hours posted anywhere that I could find or on the answering service . I was they are referred to by my primary care physician if they truly didn’t see any issues why informed me they were canceling my appointment. Ridiculous waste of time. Primary care doctor ended up sending me to another endocrinologist.